From ROI to SLAs, Forrester reveals the numbers behind BMC Helix
How are 7 organizations using BMC Helix to meet – and exceed – their business objectives? Watch this webinar to find out. You’ll get all the details on Forrester’s detailed Total Economic Impact analysis, a commissioned study conducted by Forrester Consulting on behalf of BMC, including how these companies have:
- Achieved 354% ROI over 3 years, with a payback period of <6 months
- Deflected 45% of tickets with self service, chatbots, and automation, saving $4.1M
- Saved $4M per year by improving end user productivity
- Improved agent productivity by 15-20%, saving $2.2M
- Saw an NPV of $8.6M after 3 years
Learn how BMC Helix has transformed these leading businesses – and how can it impact your organization.