For Morningstar, efficiency and productivity are an organization-wide focus. When frequent issues undermined the performance of its monitoring systems, workflow, and automation tools, the company decided to move its SaaS applications to a private cloud. In this way, Morningstar could increase its own efficiency while enabling greater reliability and a better experience for its customers. Internally, an automated approach to service provisioning would help its developers build, test, and deliver new solutions more quickly at higher quality.
Morningstar chose Cloud Lifecycle Management to manage its 500-server infrastructure. To make sure they’re always working with an accurate model of what they have deployed, they also chose BMC Atrium Discovery and Dependency Mapping and BMC Atrium Configuration Management Database (CMDB) to keep the operational picture up to date. BladeLogic Server Automation ensures all configuration changes and deployments happen quickly and consistently, while Remedy ITSM helps the company standardize on process automation best practices. The ability to use a single set of tools for both cloud and legacy systems was critical to the decision.
"The BMC suite of products has been working well for us, and there’s more we can tap into as needed. What amazes me most about IT is when it just works, and our relationship with BMC is helping us get there."— Andrew Watts, IT Director, Morningstar
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